Revolutionise your processes within the supply chain!
Simplify your logistics processes and reduce information disruptions as well as high costs: The Digital Case File is an open, cloud-based platform that enables all parties - suppliers, traders and forwarders - to access relevant information at the same time so that no time is lost in the event of a complaint. Digitisation of delivery notes is supported by state-of-the-art API libraries as well as the existing EDI connections and helps to drastically reduce complaint handling expenses in the warehouses!
The benefits for you
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Increase efficiency: Speed up your processes and increase your efficiency by managing documents and information electronically.
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Transparency: Instantaneous provision of essential information and documents gives you insights into the entire complaint process when you need it most.
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Cost reduction: Automate inefficient processes and reduce your costs by eliminating paper and printing costs.
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Data integrity: Protect your data and minimise the risk of loss or damage through secure data management.
The digital case file at a glance
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Digital goods receipt solution
Book the cloud-based software application now and benefit from quick and easy management of data from incoming goods documents, straightforward electronic exchange with business partners in the event of complaints about goods deliveries, without having to operate the necessary technical solutions yourself!
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Claim Handling
Process complaints easily: Automatically exchange data electronically!
• Display of complaints with relevant information (e.g. reasons for the complaint, evidential photos, actual times, faulty quantities).
• E-mail important information to everyone involved in the complaint. -
Data Broker
Use the option of receiving data from the digital transaction file for delivery and goods collection now. The service supports you in receiving and processing structured (e.g. DESADV, RECADV) as well as unstructured data (e.g. PDF files and images), provided these have been made available in advance from other sources.
Get in touch with us!